Tried setting up via Control Panel > Mail After install is complete same issue occurs. Uninstalling Office, restarting, logging into as him then downloading the installer from there and running it. If the problem continues, contact your email administrator.' For some reason when opening outlook and entering his email, it just searches for a while then comes back saying 'Something went wrong and Outlook couldn’t set up your account. Your email account is on Outlook 2013/2010 and you're good to go! If you want to add your email to another device, click Previous.The user has office 365 business premium, we've never had an issue before with this. Outlook verifies your Workspace Account settings and loads your email inbox. Leaving a copy on the server will use up your email storage limit, faster. If you have a POP account, and you will be using more than one way to access your email, you should select this. Leave a copy of messages on the server: This option is up to you.Use the following type of encrypted connection: Set to SSL if you're using SSL ports or choose None.This server requires an encrypted connection (SSL): Select if you are using SSL ports.Server port numbers: IMAP: 993 (SSL - recommended) or 143.Go to the Advanced tab, and complete the following fields:.Use your full Workspace email address as your User Name. Note: As a troubleshooting step, select Log on using. Select My outgoing server (SMTP) requires authentication and Use same settings as my incoming mail server.Select Remember password and unselect Require logon using Secure Password Authentication.( What is the difference between POP and IMAP?) Email address: Workspace Email address.

Select Manually configure server settings or additional server types and click Next.Open Outlook, click File and select Add Account.See Microsoft's support page for more details. Microsoft no longer supports new installations of Outlook 2013 or 2010 for Windows. Then you can send and receive business emails. Step 4 of the Set up my Workspace Email series.Īdd your Workspace Email account to Outlook 2013 or 2010 for Windows PC using port and server settings.

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